For bodyshops · Non-fault repairs
Your next three non-fault repairs, paid in full.
No factoring fee. Your estimate fee covered. Your invoice settled in 48 hours. You carry on repairing cars the way you always have. QDOS handles the claim, the hire car and the paperwork.
Try Us With Your Next Non-FaultThe shift you have lived through
Remember when non-fault jobs walked through your door every week?
Those days are gone. The insurers get there first now. By the time a driver has pulled onto their drive after a shunt, their insurer has already rung them, booked them into a group repairer twenty miles away and put them in a courtesy car.
So you see one, maybe two non-fault jobs a quarter. And when one does come in, most bodyshops do one of two things with it.
They put it through the at-fault insurer and get rinsed on the rates, scratching around for a few quid of profit on a job that should have paid properly.
Or they let it go, because the admin is not worth the hassle, and the work walks back out of the door.
There is a third option. It pays you full retail, it costs you nothing, and your customer walks away better off than on any insurance route.
How it pays you properly
Hand us the claim. Keep the repair, and the profit.
QDOS is an accident management company, doing this since 2004. When one of your customers has been hit and it was not their fault, you refer them to us. QDOS confirms liability, arranges a like-for-like hire car so they stay mobile, funds and authorises the repair at your bodyshop, and recovers the whole cost from the at-fault insurer.
You repair the car on your premises, to your standards. You get paid your full invoice, fast. Your customer pays no excess, makes no claim on their own policy, and keeps their no-claims bonus.
The case for non-fault
Why bodyshops are coming back to non-fault work
More money on every job
Insurance work leaves you fighting for scraps. QDOS pays retail labour rates and makes sure every job is costed properly and fairly, so you are paid what the work is actually worth, not what an insurer decides to allow.
More repairs, fewer write-offs
Insurers write off cars that could and should be repaired, and the bodyshop loses the job. QDOS works to a much higher repair-to-write-off threshold, so more vehicles are repaired. By you.
Paid in 48 hours
No ninety-day wait for an insurer to settle. QDOS funds the repair and pays your invoice within 48 hours of completion. On your first three jobs there is no factoring fee at all.
Nothing to set up, nothing to lose
No joining fee. No contract. No new software to learn. QDOS even covers the estimate fee on every successful job.
Your customer is looked after
No excess, no hit to their no-claims, a hire car on the drive, and their car repaired by you. When it is all sorted without a fuss, they remember who sent them to the right people.
You carry on as normal
Keep running your bodyshop exactly as you do now. When a non-fault comes in, one call hands QDOS the claim, the hire and the chasing.
Your introductory offer
For your first three non-fault repairs with QDOS
No catch, no factoring fee, no cost to you. Here is exactly what you get.
Repair only is fine. You do not have to offer hire.
Try Us With Your Next Non-FaultThe process
Four steps. You only do the first one.
A non-fault customer comes in
Someone has been hit and it was not their fault. You call Sue, or send us their details, and that is your job done.
QDOS takes it from there
QDOS confirms liability, gets an independent engineer to the vehicle, arranges a hire car if it is needed, and authorises the repair at your bodyshop.
You repair the car
On your premises, to your standards, the way you always have.
You get paid
Your full invoice, within 48 hours. QDOS recovers the cost from the at-fault insurer, not from you and not from your customer.
Why you can trust us
You are handing us your customer. Here is why you can.
QDOS has been an accident management company since 2004, one of the longest established in the UK, and a member of the MGAA. Our repair network covers the whole country, and every repairer carries the British Kitemark or manufacturer approval.
If the other side disputes liability, your customer gets access to a road traffic accident specialist through our group solicitors. QDOS does not walk away from a case because it got complicated.
“We have used the services of QDOS Assistance for a number of years as our chosen partner. We find them friendly, professional and we know our clients are in good hands.”
No small print
The questions every owner asks us first
What’s the catch?
There isn’t one for you. QDOS makes its money by recovering the cost of the claim from the at-fault insurer, not from your invoice. That is why QDOS can pay you full retail and still cover your estimate fee. On your first three jobs there is no factoring fee at all.
Do I have to change how I work?
No. Keep repairing cars exactly as you do now. The only difference is one phone call when a non-fault customer comes in.
How and when do I get paid?
Your full invoice, paid within 48 hours of the repair being completed. For your first three jobs, that is 100% with no factoring fee deducted.
What about the estimate fee?
QDOS covers it on every successful job. You are not out of pocket for the assessment.
What does my customer actually get?
No excess to pay. No claim on their own insurance. No hit to their no-claims bonus. A like-for-like hire car so they stay mobile, and their car repaired by you. It is a better deal than going through their own insurer, and it came from you.
Do I have to offer a hire car?
No. Repair only is fine. If your customer needs to stay mobile QDOS will arrange the hire, and pays you a competitive commission on every hire supplied over 5 days, but it is not a condition.
Am I tied into a contract?
No. No contract, no minimum, no lock-in. Try us with one job and judge us on it.
What counts as a non-fault?
Your customer was hit and was not to blame, for example rear-ended, or hit by a driver who pulled out. QDOS confirms liability before anything goes ahead, so you are never left exposed.
What if the other driver disputes it?
Your customer gets access to a road traffic accident solicitor through our group. QDOS handles the dispute. It does not land on you.
Is QDOS legitimate?
QDOS has been trading since 2004, is a member of the MGAA, and works through a nationwide audited repair network. Twenty years of bodyshops, brokers and dealerships trust us with their customers.
No cost. No contract. No risk.
Try us with your next non-fault.
One job. No cost, no contract, no risk. If QDOS does not make it worth your while, you have lost nothing but a phone call.
Thanks, we’ll be in touch.
One of the team will call you back within the hour. In a hurry? Call Sue now on 07813 850658.